Information on our security procedures

To improve your security we have modified some of our services as well as inventing new ones and we have temporarily modified our commercial policies. We are sure that also thanks to your collaboration we will be able to discover together a safer health holiday without any waiver.

Trade policy:

• Ensuring the highest quality of our services
• Promoting the proper functioning of all our processes
• Improve the experience for a quiet and safe holiday for all our guests.

We have decided to use only 30% of our accommodation capacity.

A LOT OF LITTLE ATTENTION. A MORE RESPONSIBLE SERVICE AND LOTS OF SPACE FOR YOU!

How your vacation changes:

Before you get here:

• It is mandatory to check in online, we will avoid aggregations. You will need to send us your photographed documents via WhatsApp or Email.

Arrival and Check-in:
At your arrival always wear the mask, at check-in you will find the reception equipped with a transparent barrier, near you will find a handy gel dispenser to disinfect your hands, use it!

• In addition to the normal practices of arrival, at check-in you will sign an informed consent form and acceptance of our regulations.
• During your stay you will need to wear the mask unless you are alone in large outdoor areas, wash your hands often and use the gel dispensers to disinfect your hands.

Sanitized and safe apartments:

• Your apartment will be delivered to you after a complete sanitization operation, in addition to our scrupulous cleaning operations that have always been planned. From this moment you have a safe apartment where no one will enter for the entire period of your stay.

Pool
Chlorination and disinfection make it a safe place. The capacity of the pool is very large so that you can have the interpersonal distance of safety and also relax. You will have an area with sanitized sunbeds and umbrella already arranged just for you.

Important: respect safety distances when bathing.

Restaurant and Breakfast Room will be closed

Sporting Activities

• For sports activities, you will always have the use of our garden and large open spaces.

RULES AND BEHAVIOUR FOR THE CLIENT

Dear Customers Enjoying a peaceful and safe holiday is easier than you think but we need your full cooperation. All guests of Villa Fiore are required to respect the following rules of good living together:

Self-certification and Informed Consent:
Once at the agriturismo you will have to sign a special declaration and accept the rules described here for your stay.

Spacing:
Keep a distance of two meters from all other customers who are not your roommates.

Personal hygiene:
Maintain good hand hygiene by washing hands well and often with soap and water. Avoid bringing your hands to your face by touching your eyes, nose and mouth.

Use of Personal Protective Equipment:

• Quando ci si toglie la mascherina in piscina, bisogna metterla in borsa o in tasca senza mai appoggiarla su tavoli, sedie e superfici.
• Mascherine rotte e usate non vanno mai abbandonate, ma vanno smaltite negli appositi contenitori.

Health Status:
If you experience any of the following symptoms:
Cough, Conjunctivitis, Body temperature >37.5 ^C, Nasal congestion, Headache, Diarrhea, Weakness, Loss of taste and smell, Difficulty breathing.

You must:

• Isolate yourselves immediately in your room
• Notify the reception of the Agriturismo immediately.

Uncooperative attitudes detrimental to the health rights of other guests and employees cannot be tolerated. Not respecting the simple rules of cohabitation described means violating the laws of the Italian State, any violators will be immediately reported to the competent authorities.